Software-as-a-Service (SaaS)

Netcellence Technologies is a Software-as-a-Service (SaaS) Product Developer and Service Provider.

Netcellence Technologies is on a mission to help Indian Businesses and Institutions achieve Operational Efficiencies by effective and affordable use of Technology.

Helpdesk 2.0 is a Next Generation Customer Support Product.


Take Customer Support to new Heights

Let Customers Track Requests
An intuitive interface makes it easy for customers to keep track of requests raised, thereby providing transparency of support and thus instiling confidence and decreasing number of calls asking status of Customer's requests

Any means One Solution
Enable Customers to Log, Track or Respond their requests by Sending Email or Web based Support Dashboard. Make your Support System available 24x7x365

Improve Response Quality
Built-in tracking, assigning, and response logging capabilities.

Set up your Helpdesk Up in a day

Instant Customer Interface
Immediately customize and launch a web-based customer inquiry and support center.

Browser-based Convenience
Your staff can access your help desk from any location or while on the move. Have your Customer Requests updated and responded to Online.

Hosted Solution
With No Hardware to buy, No Software to install, Have your help desk up and running in a day.

See it in Action

Free Pilot Implementation
What better way to experience a product than to See it in Action for your organization, all FREE! till you are satisfied

Request Pilot Run

Your Customers Our Solution
Its your Customers, and every Customer support has unique challenges and Unique solution. Talk to Us, explain your Customer Support Issues and see how we can Help you Help your Customers

Talk to us

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